Testimonials

Rated /5 based on 36 customer reviews

At Colbycool we aim to provide an outstanding customer experience with excellent ongoing service. Below is just a sample of what some of our happy customers have to say about us. So what are you waiting for? Come and talk to us today and let us show you how we can keep you cool in summer and warm in winter at a price you didn't think was possible.

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  • Two Split Systems installed

    star_ratings 5

    I would like to take this opportunity to thank Lara and Colby Cool Heating and Air-Conditioning for their great service. I have had two split systems installed earlier this year and there service and installation. Was fantastic!!!!

    I would highly recommend family, friends and business associates to contact Lara if they were in need of air conditioning or heating.

    Thank You!!!

    - Kerry Messina

  • New Energy-efficient Unit

    star_ratings 5

    I’m very happy with the work Colbycool has done for me, I was referred to Colbycool by my best friend because she said it was a family business and that the people were very honest. This was an important thing to me to find an honest company; there were no worries at all and the guys were very nice. I recommend Colbycool to everyone I talk to. I was given an excellent deal which was appreciated. It is also good to know that if there is a problem or I don’t know how to work something I can ring Colbycool for help. I was surprised how energy efficient my new unit was as opposed to my old one and that it would actually save me money.

    - Judy Aron - Glen Iris

  • Heater Installation

    star_ratings 5

    The team were very professional. I called up on Monday and my heater was installed by Friday. I would recommend Colbycool to anyone.

    - Joan from Keilor Park

  • Ducted Heating System Repair

    star_ratings 5

    Colbycool was recommended to me by a family member for the repair of my ducted heating system. I was extremely impressed with the high level of customer service they offer and the way they fitted the job in around my schedule. From the initial call through to the completion of the job I was totally satisfied. I’ve now used their services twice and I wholeheartedly recommend them to anyone who is looking for a team of dedicated professionals to repair their heating or cooling appliances.

    - James from Berwick

  • Cooling and heating repairs

    star_ratings 5

    Just wanted to say thank you to the team, for your prompt reliable service. Our landlords appreciate your prompt attention to their rental properties and clearly outlined invoice and service reports. We specially appreciated that you give detailed service reports stating carbon reading, where applicable and work completed. We have dealt with other heating and cooling companies and have found your team, a professional company to deal with. Thank you and we look forward to mutually rewarding business relationship for the year ahead. It would be appreciated if you could forward us the attached service agreement and copy of our insurance details for our file for the year ahead.

    - Harcourts Berwick

  • AC Installation

    star_ratings 5

    Would like to say your install team were very professional and did an excellent job. Would recommend them to anyone.

    - Graham Sones

  • Evaporative Cooling service

    star_ratings 5

    We had ColbyCool out to service our evaporative cooling recently, the technician who did our service was Jim. Not only was Jim courteous and pleasant but very knowledgeable also. He gave us advice and information about our unit that we had not known or not been told when the unit was installed by another company years earlier. He was efficient and professional with every aspect of our interaction and a very pleasant young man. Having had some bad experiences lately with other tradesman it was very refreshing to have a job go so seamlessly and with out any incident. Even the phone staff that I spoke to when I booked where again professional and pleasant and I appreciated the courtesy call the day before our appointment, great for blokes like me who have the memory of a gold fish! Thank you Jim and all the other staff at ColbyCool.

    - David from Berwick

  • Evaporative Cooling System

    star_ratings 5

    I would like to thank Ashley and the team at Colbycool for their amazing service and professionalism.

    I recently had a problem with my evaporative cooling system. Ashley was very friendly and helpful and booked a technician to attend at my property very quickly.

    Ashley and the team kept me informed throughout the whole process of the repair and were upfront about cost and time frames to obtain the parts to repair my system.

    My AC is now working beautifully. I would definitely recommend Colbycool and will be using them for any future servicing at my property.

    - Claire from Narre Warren South

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